Confusing Payroll Interfaces Are Costing You More Than You Think

Poorly designed software has real consequences: productivity losses, frustration, even financial setbacks. In the payroll context, these inefficiencies ripple across the organization.

The true cost of bad UX

Forbes reported that companies lose an estimated $900 million annually due to poor UX—from lost productivity, training difficulties, and errors .Enterprise studies also show that every $1 invested in UX can return up to $100 in value by boosting adoption and efficiency flentis.com.

Payroll is fertile ground for error

Complex navigation and hidden features increase the chance of miscalculations, compliance risks, and support tickets. When employees circumvent systems (“shadow IT”), the result is fragmented data and increased security exposure.

PalletPay to the rescue

• Oil-smooth workflows – familiar UI reduces cognitive load

• Lower support burden – fewer tickets and quicker resolutions

• Stronger compliance – clear reporting reduces errors

Conclusion

Bad UX isn’t just annoying—it’s expensive. PalletPay flips the script, delivering clarity, confidence, and measurable cost savings through design that works for users.